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I’M READY TO BOOK!
WHAT ARE THE NEXT STEPS?

HOW FAR IN ADVANCE SHOULD I BOOK YOUR SERVICES?

Contact me, and I’ll follow up with a questionnaire that includes a list of options for you to choose from!
Once you fill out those details, you’ll receive an estimate and then we’ll get started on your project.

I require a minimum of 3-4 weeks’ notice* on all custom designs and rentals. However, my calendar books up quickly, so I recommend booking as soon as you can!
*More labor-intensive projects, like envelope calligraphy or illustrations may require a minimum of 6 weeks.

Need something rushed? Send me a message and I’ll do my best to help!

DO YOU REQUIRE A DEPOSIT?

Weddings: A 50% deposit required to book your date and rental items. This percentage is based on the total estimate. The remainder is due 2 weeks prior to your event, at which time the balance will be adjusted (if needed) based on final guest count or any add-ons or changes.

Custom: Depending on type of project, balance is due up front before any designing will take place.

WHEN SHOULD I SEND MY FINAL DETAILS?

Final wording, guest list and/or details should be sent no later than 2 weeks prior to your event. Keep in mind, wedding season can get busy, so the sooner you have your details, the better it is to send them!

WHAT IF I HAVE CHANGES AFTER I SEND MY DETAILS?

No worries! Send me an email with the changes you need to make and I will do my best to adjust them!

HOW DO I SEND YOU MY GUEST LIST?

Guest lists should be emailed to lovelyarrowsdesigns@gmail.com in an Excel spreadsheet with the guest names formatted and spelled the exact way you’d like it on the chart.
Lovely Arrows is not responsible for misspellings or formatting errors.

CAN I ADD SIGNS OR DECOR AFTER I’VE PAID MY FINAL BALANCE?

Absolutely! Depending on availability and my schedule, we can add extra details if you need!
Depending on size and complexity of sign, there may be an additional rush fee applied.

Yes! There is a minimum $200 order for delivery, plus the additional delivery fee. I can deliver to the greater Columbus area, and delivery cost will vary based on location.
All other orders can be picked up at 160 Butternut Pass, Commercial Point, OH 43116. I will make arrangements with you on the day and time!

DO YOU OFFER DELIVERY?

The 50% deposit is non-refundable. However, the deposit is transferable should you need to change your event date.
*Brides are able to transfer their deposit to a new date once. If the date is moved after that, there will be an additional $100 re-booking fee.

WHAT IS YOUR REFUND POLICY?

Why yes, yes I do - AND getting caught in the rain (as long as it’s a warm rain. I get cold real easy). And if you’re into all that too, then I think we just became best friends.

DO YOU LIKE PINA COLADAS?